Frequently Asked Questions

These are the frequently asked questions about FTP Client (eFTP) app. Click on a question below to view the detail:

  1. How to set up a new server?
  2. I haven't an FTP server
  3. My Transfer is stucked on "Pending to resume"
  4. When i try to transfer files i get the message "You haven't enough available data transfer bytes"
  5. Why i can't add fingerprint to unlock the app?
  6. I can't do 2 or more uploads simultaneously
     

How to set up a new server?

Open drawer menu (menu from left side) and tap on "Add server" or "Servers" and then tap the plus button.
 

I haven't an FTP server

This application is an FTP client. An app that allows you to connect and transfer files to / from existing servers.
 

My transfer is stucked on pending to resume

It happens rarely if you lost internet connection. The transfer process isn't blocked or stucked, eFTP is just waiting server response in order to restart the transfer. It can take something around 10 minutes in order to restart the process. Be patient :)
 

When i try to transfer files i get the message "You haven't enough available data transfer bytes"

When you install the app you get 10Gb for free to transfer your files. When you try to upload files which total bytes are bigger than your available bytes you will be prompted by that message. In order to upgrade this limit just tap the button "upgrade". You can watch a video to earn some mb or buy them. You can get unlmited transfers too (you will never be prompted in the future)
 

Why i can't add fingerprint to unlock the app?

Fingerprint is available just on devices which supports it. If your is supporting fingerprint just go to "settings", "Set a password" and flag "fingerprint". We recommend to put a security question too in order to access the application if your fingerprint sensor will be damaged.
 

I can't do 2 or more uploads simultaneously

This is an application rule. We decided to limit to save your number of connections.